Specialist transactional finance support to generate cost saving

Robust and efficient financial processes are critical to the operation of a council and the wide range of public services it delivers. Challenged with ongoing savings pressures, local authorities across the UK need to make savings, generate revenue and maintain financial control to achieve strategic objectives.

Through our financial services experience and use of software, we can help transform finance operations for local authorities and help deliver a financial strategy that meets the needs of citizens, and of council budgets. From supplier invoicing and debt recovery to digital invoice scanning, we can help you implement a cost effective, automated finance solution to make up to 30% worth of savings across your finance department.

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Our services

Our financial services solutions can help you:

How it works

Transforming your finance service

By listening to your exact requirements, we provide a solution that is right for your local authority. Our services and software can be used as standalone solutions or as part of a suite of managed finance services.

Accounts payable

Working together, we can implement more cost-effective and automated payment management functions across your organisation. We can manage all elements of the solution, from managing the supplier database and digital invoice scanning, to handling the entire invoicing process (matching, authorising and payment) and day-to-day running of the service. As procurement specialists, we can also manage the entire purchasing lifecycle – from awarding contracts to making payments.

Accounts receivable

Our debt recovery solution is focused on streamlining and automating processes to improve the transparency and administration for your local authority. This includes payment in advance facilities – introducing and increasing the use of direct debit payments – which ensure payments are received more promptly.

Finance systems

We're flexible when it comes to your choice of finance systems. Capita has its own financial system, called Integra which can be used alongside our managed finance processes to generate wider savings for your local authority. Alternatively, we have the expertise to implement or work alongside your existing financial system including SAP, Oracle, Agresso, Cedar or other systems of your choice.

General ledger maintenance

We can manage the entire process, from loading feeder files into the general ledger, to creating and updating supplier and customer records ensuring accurate data and greater transparency.

Strategic finance and accountancy

We also provide  strategic finance and accountancy services, which provide management accounting and budget monitoring, financial accounting and treasury management across your organisation.

Man opening post

Insurance and pensions

Dealing with huge legislation change by putting the customer first

When huge changes to UK pension rules came into force, it was going to affect over 220,000 of Zurich's customers.


“Working with Capita has given us the expertise to successfully deliver a complex financial transformation against ambitious timescales, which is future proofing our finance service and delivering further opportunities for services. Alongside greater automation and financial transparency across the Council, Capita has also re-shaped the finance function to give us greater resilience and support through the accountancy functions provided - something that will prove invaluable as times of austerity continue.” John Hooton, Chief Executive at London Borough of Barnet

How can we help your organisation progress?

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