Every day we’re helping our clients by delivering innovative solutions to transform and simplify services to businesses, customers, governments and citizens. Here are some practical examples of how we’re delivering these solutions and the difference they make.
When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.
Capita’s procurement solutions team is helping a global financial services organisation to reduce its spending, get the best value for money from its supply chain and gain full transparency of its costs – while freeing up its people to work more collaboratively and flexibly.
Our ResponsEye video streaming tool is helping registered gas engineers to fix boilers, cookers and other appliances more quickly, safely and efficiently by getting real-time advice from technical support teams.
Cumbria County Council (CCC) needed a supplier to deliver effective, timely and cost-effective payroll and HR administration services to 180 schools, some of which still relied on paper for their recordkeeping and reporting.